Jalpharma Corporation

Keep People Healthy & Happy Away From Diseases

This page is dedicated to pharmacovigilance and drug safety and it is established for receiving reports and information about adverse drug reactions and drug safety of products marketed by Jalpharma or any product or quality complaints. Our main interest by establishing this division is the safety of patients and people who use our medicines and the safety of people in general.

Pharmacovigilance Certificate

Jalpharma is the ONLY company in Yemen that was awarded the International Pharmacovigilance Certificate from Zig-Zag Company. This British company has audited Jalpharma and was astonished to find that Jalpharma is one of the best in pharmacovigilance in the world.

We try to ensure that patients and customers get the maximum benefits from medicines and ensure that risk is minimized as much as possible. collecting information about safety and quality of our medicines help to avoid any harmful effects.

All people including patients, health care providers, customers or the general public can contact us and /or send information or reports about adverse drug reactions and drug safety or product complaints.

You can contact the pharmacovigilance department on the contact information listed below (Contact us) to inform, ask, request any information on our products or report complaints on the quality of our products.

You can contact us by:

Email, fax or phone 24 hours a day / 7 days a week.

Basic information:
What is pharmacovigilance? It is the science and activities related to the detection, assessment, understanding and prevention of adverse effects of drugs as well as follow up and analysis of all information related to drug safety. What are adverse effects? They are noxious unintended response to medicinal products.

Adverse effects (reactions) are of two types:
1. Expected: which can happen as a result of drug properties and its effects on the body and they are usually discovered before drug marketing and they are mentioned in the internal leaflet of the drug.

2. Unexpected: which are unexpected and reasons for their occurrence are unknown and have no connection to drug properties. These unexpected effects rarely happen but if they do, they can cause harmful effects.

Dear Patient:
1. For your safety please take the medicine as prescribed by your physician and the instructions mentioned in the drug leaflet.

2. Before taking the medicine, it is better that you read the drug leaflet.

3. Avoid taking medicines without prescriptions.

Dear Patient / Dear Drug Health Provider / Dear Customers / people:
Please do not hesitate to report about any adverse drug reaction (ADR) or drug safety information for any medicinal product marketed by Jalpharma. You can contact us 24/7 (24 hours / 7 days a week) via the contact details listed on this page. (Contact Us).

It is important that you inform about / report any adverse drug reaction. They are serious and can lead to bad consequences including death. To report about adverse drug reaction of any drug not belonging to Jalpharma , you can contact the pharmacovigilance center at the supreme board of drugs and medical appliances of the ministry of health on the following link www.ypvc-sbd.com.

Drug Safety, Adverse Drug Reaction, Reporting Forms:

For Healthcare providers Click Here
For Public Click Here

Products Complaints Reporting Form

CLICK HERE